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Private Label Help

Answers to these questions are below

Have a different question? Type it in, here:
How does this work?
You manage the pool by logging into the "www.pooltracker.com" site.

You have special "admin" privileges that no one else has.

You promote the private label url, so, everyone else goes to that branded site to make picks and see results.

    
What is my password to login?
Passwords are encrypted, for security reasons.

You can have an email sent with instructions on how to reset credentials, via the "reset your password" page.

The link to that page is on the login page, or here:
https://www.pooltracker.com/wwwauth/resetpwd.aspx

If we have record of your password hint, you may be able to change your password, directly on the site.

Please note, passwords are case-sensitive.
    
How do I configure my private label site?
Use the "Private Label Settings" page.

To get there:
1. Log in to https://www.pooltracker.com
2. Click "My Pools" at top of page.
3. Click the green "Pool Home Page" button on the "My Pools" page.
4. Click the "Private Label Links" link, on the left side of the page, to expand that section
5. Click the "Private Label Settings" link.
    
How do I see/download registrant data?
Use the "Private Label Data" page.

To get there:
1. Log in to https://www.pooltracker.com
2. Click "My Pools" at top of page.
3. Click the green "Pool Home Page" button on the "My Pools" page.
4. Click the "Private Label Links" link, on the left side of the page, to expand that section
4. Click the "Private Label Data" link.
5. Click the "download data" link to get the data into a spreadsheet file.
	-Please note, there may be many links to choose from, depending on your pool type
    
How do I change my pool's scoring settings?
Use the "Edit Pool Settings" page.

To get there:
1. Log in to https://www.pooltracker.com
2. Click "My Pools" at top of page.
3. Click the green "Pool Home Page" button on the "My Pools" page.
4. Click the "Edit Pool Settings" link on the left of the page, in the "Admin Links" section.
	-You may need to click "Admin Links" to expand that section.
    
How do I password protect my pool?
Sites can be password protected, by a setting on the "edit pool settings" page.  ie. enabling "Require Password to Join," will require users to enter the correct pool password, before they can register/join the pool site.


To get there:
1. Log in to https://www.pooltracker.com
2. Click "My Pools" at top of page.
3. Click the green "Pool Home Page" button on the "My Pools" page.
4. Click the "Edit Pool Settings" link on the left of the page, in the "Admin Links" section.
	-You may need to click "Admin Links" to expand that section.
    
How do I change the status of a player in my pool?
Use the "Manage Users" page.

1. Log in to https://www.pooltracker.com
2. Click "My Pools" at top of page.
3. Click the green "Pool Home Page" button on the "My Pools" page.
4. Click the "Manage Users" link on the left side of the page.
	-You may need to click "Admin Links" to expand that section.
    
How do I get VIPs on the leader board?
        
VIPs must be in your pool before they can be marked as a VIP.  Have them register in your pool, then follow these instructions.

Use the "Manage VIP Players" page.  The link is near the top of the "private label settings" page.

To get there:
1. Log in to https://www.pooltracker.com
2. Click "My Pools" at top of page.
3. Click the green "Pool Home Page" button on the "My Pools" page.
4. Click the "Private Label Links" link, on the left side of the page, to expand that section
5. Click the "Private Label Settings" link.
6. Click the "Manage VIP Players" link, near the top of the page.
7. Click "Add VIP" or "Remove VIP" to add or remove VIP status.
        -Please note: It may take up to 20 minutes for changes to show on the leader board.
    
Fund Raising?

We host fundraiser pools, but, we can't facilitate getting donations from people.  Fund collecting must be done elsewhere. 

In the past, clients have set up paypal donation accounts.
more info here: 
https://www.paypal.com/webapps/mpp/fundraising
https://merchant.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=merchant%2Fdonations

There are 2 ways that are typically done.
1. Donate first, then make picks
2. Make picks and donate if you like


1. The "donate first" method gives you more control over who enters the pickem pool.  
  • You direct people to your site/fund raising page.
  • Once they donate, you give them a password to get into the pickem pool site.
  • Only people with the password can join the pickem pool.
  • This method is very similar to running a raffle.  Please see more details below.

2.  Scenario 2 is a little more laxed, because people are not required to donate, in order to join the pickem pool.
  • The pickem pool site can have a link to your donation page.
  • Emails, sent by the pickem pool site, can have a link to your donation page.
  • Most people will donate, but, there is the chance that some will not.


Something to consider is whether prizes will be awarded to donators only, or if there are laws against that, in your area.  For most states/areas, making donations required is similar to running a raffle.  Some states/areas require charities to register their raffle, prior to running the raffle.  Running a bracket challenge that requires donations is very similar.
How do I pick winners?

Keep track of standings on your custom site's leader board. Standings will be recalculated a few minutes after each game ends. ..just go to your custom site and click the "Leader Board" link.

The leader board will automatically sort winners on top. It sorts them based on highest score, then by closest tie breaker prediction.

For an example, here is a link to the leader board on our demo bracket site: https://bracketdemo.pooltracker.com/tourney/standings.aspx

To get contact info for prize winners, download the registrant data, via the instructions above, and correlate "Screen Name" on the leader board with the "ScreenName" column in the data.
How long does it take to build a custom site?
Once we have everything we need from you, please give us 2 to 3 business days to build your custom site. Most of the time, it takes less than that.

Please note, to keep our costs down, we rely on minimizing revision cycles. To this end, our private label pricing includes up to 2 revision cycles. We will be happy to assist in further revisions at a cost of $250/hr, (minimum 1 hour).
What do you need to build the custom site?
It depends on which template was purchased.

For BRONZE TEMPLATE sites:
- please send us your logo 
    - in PNG format with transparent background works best

- URL for the custom site
    - see the "private label settings" page for details ( instructions to that page are above )
    - for football pickem sites, it will be something like https://YOURCHOICE.pooltracker.com/pickem/
    - for bracket sites, it will be something like https://YOURCHOICE.pooltracker.com/tourney/

- prize list (if you want that shown)
    - Please send EXACT text that you would like to see.



For SILVER TEMPLATE sites:
- in addition to the bronze requirements above

- We'll colorize silver custom template sites.  ..just let us know what colors you would like.  Or, simply tell us you want the custom site to look like your corporate website.



For GOLD TEMPLATE sites:
- in addition to the bronze and silver requirements above

- let us know what custom URL/domain you would like
    - it can be something like: www.YOURCOMPANYBRACKET.com
        - We will purchase new custom domains.

    - or, if you prefer to point a subdomain to us, it can be something like:
            - bracket.yourcompany.com
                - where "bracket" is the subdomain of your choice

            - contact us about where to point subdomains to

        
        
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